Policies & Procedures
Heartland Growers is a wholesales greenhouse, we operate as a factory and we ask that you please read the following guidelines.
Policies and Procedures
- ALL CUSTOMERS MUST SIGN IN BEFORE ENTERING THE GREENHOUSE.
- $200 MINIMUM PURCHASE. Heartland Growers is strictly a wholesale business. We must have your state tax exemption certificate number on file or a landscape/nursery certificate document
- COMPANY CHECK, CASH, OR CREDIT CARD ONLY. We accept MasterCard, Visa & American Express. No personal checks are accepted. Terms are only available with pre-established credit through our finance department.
- GREENHOUSE EMPLOYEES DO NOT HAVE PRICING AND AVAILABILITY INFORMATION. Please speak to our sales staff for this information.
- CHILDREN UNDER THE AGE OF 12 ARE NOT PERMITTED IN THE GREENHOUSE. This is for the safety due to the amount of business activity in the greenhouse.
- GROUP SIZE IS LIMITED TO 4. As a wholesale operation, we reserve the right to NOT separate orders and require 1 invoice per visit. No exceptions to this rule.
- ALL ORDER MUST BE PULLED AND LOADED BY THE PURCHASER.
- HEARTLAND GROWERS IS A SMOKE FREE ENVIRONMENT. Non-smoking areas include the greenhouse, break rooms, and attached barns or facilities
- PLEASE MAKE USE OF OUR CARTS that are available in the pick-up barn or main corridor.
- For your safety, please wear COVERED heel and CLOSED toe shoes
- Please do not block doorways or aisles with your cart
- When using your cart, pull by designated end and beware of hanging plants and water lines overhead
- Do not remove any plants from another cart unless instructed otherwise. Sleeved plant are designated for shipping and are not available for pick-up
- FOR A QUICKER AND MORE EFFICIENT CHECKOUT, please keep your cart in an orderly manner. You will be asked to organize your cart at the checkout point; its much simple to organize as you stop.
- YOU ARE WELCOME TO WALK OUR FACILITY, but all purchases must be selected from our Customer Showcase, unless specified otherwise.
THANK YOU for your COOPERATION and for choosing HEARTLAND GROWERS as your source for QUALITY PLANTS and DEDICATED SERVICE!
QUALIFIED BUYERS MUST BE:
- Plant retail merchants RESELLING product (with retail tax identification certificate)
- Landscapers – carrying a Nurseryman’s License (wholesale, retail or landscape)
- 501C3 organizations (for fundraising only during Fundraising times Easter, Fall, Christmas)
**We request to see either the actual document or a copy; we are unable to accept the license number only**
Please also notice the customer purchasing guidelines located on the previous page for additional terms and conditions to purchasing.